Federal and State Governments Use Structured Interview
The United States Office of Personnel Management and the United States Postal Service have extensive documentation and systems in place using behavior profiling tools and structured interviews. Many states have modeled their own hiring selection processes after the Federal model, for example Arizona:
“…the unstructured interpersonal interview can be one of the most unreliable and invalid methods of selection available”
Arizona Government Human Resources Division
And straight from the Federal Government’s manual:
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Excerpted from The United States Office of Personnel Management:
“Structured Interviews, A Practical Guide”
Structured vs. Unstructured Interviews
Employment interviews can be either structured or unstructured. Generally speaking, structured interviews ensure candidates have equal opportunities to provide information and are assessed accurately and consistently.